Shipping Policy

At Hotel Linen Klub, we are committed to providing you with the highest quality products and a seamless shopping experience. To ensure that your order reaches you in a timely and efficient manner, please review our shipping policy outlined below.

Order Processing Time

• All orders are typically processed within 3 - 4 business days]. During peak seasons or promotional events, processing times may be extended. You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods

• We offer a variety of shipping options to meet your needs. Shipping methods may include standard, expedited, and express services. The available options and corresponding rates will be displayed at checkout based on your delivery address.

Shipping Rates

• Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. 

Delivery Times

• Delivery times vary based on the shipping method selected and your location. Generally, you can expect delivery within 3-7 business days for standard shipping. Please note that these time frames are estimates and may be affected by factors outside of our control, such as carrier delays.

Tracking Your Order

• Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the progress of your shipment.

International Shipping

• Hotel Linen Klub currently ships to select international locations. International shipping rates and delivery times will be calculated at checkout. Please be aware that customs duties, taxes, and fees may apply to international orders and are the responsibility of the customer.

Missing or Damaged Items

• If you experience any issues with your order, such as missing or damaged items, please contact our customer service team within 48 hours after receiving an order. We will work diligently to resolve any issues and ensure your satisfaction.

Contact Us

• If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team.